Job PurposeGSK is looking to hire an Engagement Operations Specialist to join our Customer Excellence Team. This role is hybrid, with an expectation to work from our Mississauga office 2–3 days per week, and reports directly to the Customer Excellence Director. The ideal candidate will reside in or near Mississauga, Ontario.ResponsibilitiesAct as the single point of contact for External Experts, HCPs, and HCOs throughout the full engagement lifecycle, ensuring compliance with company policies, applicable laws, and industry codes.Draft and manage contracts using approved templates and liaise with business owners and external stakeholders to finalize agreements aligned with GSK’s ethical and legal standards.Support the business with budget estimates for activity‑based planning, including expert fees, travel, accommodation, meals, logistics, and transportation.Serve as the central point of contact for internal and external stakeholders during engagement and event delivery.Initiate and manage payment processes, including purchase orders and invoices, ensuring completion through to final payment.Maintain documentation in accordance with compliance and retention standards to support audit readiness.Contribute to process improvement and harmonization initiatives by sharing learnings and adopting best practices.Support onboarding activities for HCPs and HCOs within GSK systems to ensure a seamless engagement experience.Collaborate cross‑functionally with internal stakeholders to ensure timely execution of educational and engagement activities.Basic QualificationsGraduate or equivalent degree in life sciences, business, healthcare,



or a related field preferred; or up to 2 years of relevant experience.Strong communication and stakeholder management skills.High attention to detail and strong organizational abilities.Ability to manage multiple tasks and priorities in a rapid‑paced environment.Willingness to learn contract processes and regulatory/compliance requirements.Comfortable working with budgets, invoices, and basic financial reconciliation.Demonstrated integrity, confidentiality, and commitment to ethical standards.Basic analytical skills for budget tracking and data quality checks.Preferred QualificationsExposure to pharmaceutical or healthcare operations.Experience working with systems such as Veeva and SAP FIORI.Bilingualism in written and spoken French.SalaryAnnual compensation CAD81,000 to CAD131,000, determined based on experience, qualifications, and internal equity.Equal Opportunity EmploymentGSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. GSK is committed to accommodating persons with disabilities. If you need accommodation at any stage of the application process or want more information on our accommodation policies, please contact us at [email protected]. Please do not send resumes to this e‑mail and instead apply through the online application process of this posting.#J-18808-Ljbffr

📌 Engagement Operations Specialist – Mississauga, On (Hybrid) - C$81,000 - C$131,000 A Year (Winnipeg)
🏢 GSK
📍 Winnipeg