DescriptionEmpowering our partners to make the world a better place, togetherTELUS Partner Solutions connects domestic and international facilities‑based and virtual over‑the‑top services providers to TELUS' award‑winning network and empowers resellers with a portfolio of industry‑leading solutions purpose‑built to help grow their technology and communications businesses.The role: Customer Solutions Architect (CSA)We are seeking a Customer Solutions Architect to prime pre‑sales solutioning across our data, voice, mobility, and IoT portfolios and drive success and experience post‑sales. As a trusted advisor, you will combine technical expertise with a consultative, customer‑first approach—simplifying complex solutions and translating them into real business value. You will partner closely with Sales Executives to design scalable, customer‑centric solutions that drive top‑line growth, cross‑sell opportunities, and faster contract‑to‑cash execution.What you’ll doEnd‑to‑End Solutioning:Prime integrated solutions across Data (Fibre, WAN, L2VPN, IP networking), Voice (SIP trunking, VoIP, voice termination), Mobility (Wireless services, MVNO/MVNE, roaming, messaging), and IoT (SIM‑based connectivity, connected car, telemetry, asset tracking)Consultative Technical Leadership:Lead customer conversations with confidence and clarity, simplifying complex technical concepts into business‑relevant solutions for diverse technical and executive audiencesSales Partnership & Growth Enablement:Partner with Sales Executives to qualify and shape opportunities, drive multi‑product solutions,



and support cross‑sell and new logo acquisition as the trusted technical advisorCustomer Relationship & Experience:Build strong, long‑term customer relationships through a customer‑first mindset, deeply understanding business drivers, challenges, and growth opportunitiesQualificationsWhat you bring, The technical edge:3–7+ years of experience in telecommunications or technical pre‑salesStrong knowledge of data networking (WAN, IP, fibre), voice services (SIP, VoIP), and mobility solutionsPreferred Experience: Knowledge of IoT/M2M solutions, understanding of network architecture (BGP, routing fundamentals), and experience in carrier or wholesale environmentsExpertise in the following core areas:Data Networking:Deep knowledge of IP networking (BGP, routing, switching), MPLS, L2PN, DWDM, Wavelength, and WAN technologiesVoice:Solid background in SIP, VoIP, trunking, Toll Free, and SMS messagingWireless:Proficient with Wireless, IoT architectures, connected car, roaming, travel SIM, and mobility ecosystemsExperience working with or integratingRESTful APIsUnderstanding of telecom API ecosystems (e.G., messaging, voice, authentication) and API tools (Postman,



Swagger/OpenAPI)The Soft Skills:Customer‑Focused Mindset:A strong passion for building lasting relationships and consistently putting the customer first in all solutioning and interactionsConsultative Leadership:Confident in leading discussions, presenting, influencing outcomes, and simplifying complex ideas into clear, compelling narrativesBilingual Excellence:Fluency in both English and French is required/preferredBenefits and CompensationSalary Range: $99,000-$149,000Performance Bonus or Sales Incentive Plan: Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise.Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your familyFlexibility to work in‑office, virtually or a combination of both, based on the role's requirementsGenerous company matched pension and share purchase programsOpportunity to give back to communities in which we work, live and serveCareer growth and learning & development opportunities to develop your skillsAnd much more ...Legal disclosuresWe are committed to diversity and equitable access to employment opportunities based on ability.We offer accommodation for applicants with disabilities, as required, during the recruitment process.#J-18808-Ljbffr

📌 Sales Engineer - Wholesale Telecom - $99,000 - $149,000 A Year (Winnipeg)
🏢 TELUS Partner Solutions
📍 Winnipeg