DescriptionThe OpportunityThe Digital Product Owner is responsible for evolving the way Technical Safety BC manages and uses digital products and platforms used by Technical Safety BC clients and safety officers. This role will collaborate with customers and represent their voice to help the team deliver client-centric solutions. You will be responsible for ensuring that client needs are at the center of design as you help build the product roadmap and that communication and processes flow smoothly within the development team. This role requires the ability to define customer and user needs, understand the digital portfolio, and identify intersections and dependencies. You will be collaborating internally and externally to support our highly cross functional teams to deliver meaningful and impactful experiences to our clients.Status: Regular Full-Time, UnionNumber of Positions: 1Pay Grade: 18 (Starting at $58.32 per hour)Location: Open to any of our BC Regional Officer (hybrid environment)Reports to: Leader, Digital InnovationAs a Digital Product Owner, you will:Drive business outcomes for multiple digital products. Represent the interests of client / user during product development. When appropriate, negotiate contracts and manage relationships with third party vendors.Lead a collaborative user research process with customers to elicit and document business and functional requirements. Work closely with technical owners to define related non-functional requirements.Own and maintain the product backlog in collaboration with the technical owner by building, maintaining, and prioritizing the epics and user stories with input from IT, Technical Programs, Product and other stakeholders.Drive continuous improvement activities including but not limited to usability testing,



user acceptance testing backlog maintenance and prioritization.Lead the resolution of key customer and stakeholder concerns and escalations.Ensure that post-operation activities and action items are completed.Create and drive change management plans including but not limited to user documentation, operational resourcing, and product support plan.Identify, prioritize, and address ongoing backlog to support team development and goals.Create and manage repository of digital artifacts across Technical Safety BC’s digital portfolio ensuring cross team visibility and consistency in collaboration.Collaborate with technology teams to ensure digital strategies align to current and future state architecture and approach.Represent the product needs of the client / user for ongoing portfolio management, enabling clear priorities and goals across the team, identifying and resolving blockers, and providing recommendations to leadership.Knowledge, Skills & Experience you have:Bachelor of Arts or Bachelor of Science degree in related fieldMinimum 7 years of digital product management and/or program management experience with customer-facing applicationsProduct management discipline skills, including proven track record of creating and managing projects for cross functional teamsA background in user experience design is a strong plusProven experience managing cross-functional digital portfolios, including budget and resource planningFamiliar with agile methodologiesAbility to drive results independently while thriving in collaborative environmentsHas a deep desire to learn and improve by seeking, accepting,



and acting on productive feedbackDesire and ability to learn quickly and work in an agile environmentBeyond the role:Community & Wellness– We recognize thatwe’rehuman and respect each other’s diverse needs. We strive tomaintaina healthy culture of psychological safety, belonging, and space to prioritize healthy minds and well-being. Are you curious about our hybrid connection model with flexible work arrangements? Just ask.Employee Resource Groups– We have Employee Resource Groups (ERGs) for Mental Health & Wellness, Indigenous Relations & Reconciliation, and Equity Diversity and Inclusion (EDI) to support initiativeswe’repassionate about.Learning & Development– We value giving and receiving feedback, as well as encouragingdifferent waysfor us to continuously learn as a company. This can be through Lessons Learned wrap up sessions, 1:1s, team or individual courses/workshops/conferences. Some tuition reimbursement may apply.About Technical Safety BCAt Technical Safety BC, we matter to each other. Together, we apply a systems mindset to safety, embrace possibility, and act on what we learn. Our culture empowers and enables innovation and connection. Our environment welcomes diverseperspectivesand learning is celebrated. We make decisions based on data and use ourexpertiseto make the safety systemequitablefor all.We make the complex simpleWe adaptTechnical Safety BC is an independent, self-funded organization that oversees the secure installation and operation of technical systems and equipment across the province. In addition to issuing permits,licencesand certificates, we work with industry to reduce safety risks through assessment, education and outreach, enforcement, and research. Through simplification of our initiatives, we promote understanding and engagement, making safety accessible to everyone. As society changes, we create and adoptnew ideas, skills, and tools that will enable us to meet the safety challenges of a highly connected world.#J-18808-Ljbffr

📌 26-21 Digital Product Owner - C$58.3 An Hour (Winnipeg)
🏢 Technical Safety BC
📍 Winnipeg