Information Services Manager - C$104,807 - C$123,302 A Year (Winnipeg)

Information Services Manager - C$104,807 - C$123,302 A Year (Winnipeg)

28 Aug
|
Surrey Police Service
|
Winnipeg

28 Aug

Surrey Police Service

Winnipeg

05-22-2026InformationServices ManagerRegularFull-Time (EXEMPT)Surrey Police Service (SPS) is Surrey’s new municipal police agency. On November 29, 2024, SPS became the police of jurisdiction, and assumed responsibility and command for policing and law enforcement in Surrey. SPS is working to redefine policing with innovative new approaches and community-based solutions. It’s an exciting time as SPS continues to expand our team with talented people who want to help shape the future of policing in Surrey. To date we’ve hired over 550 police officers and over 450 civilian support staff and will grow to be one of the largest independent police services in Canada. Since day one, SPS has been intentional about building a culture that is inclusive, respectful and supportive, with a strong focus on employee wellness and career development.POSITION OVERVIEWSurrey Police Service (SPS) has an exciting opportunity for an Information Services Manager to join our Information and Evidence Management Section, within the Corporate Services Bureau. Reporting to the Senior Manager, Information and Evidence Management, the incumbent will be responsible for the facilitation of the flow of police information in a timely and accurate manner in line with data quality requirements, completing various audits ensuring SPS records, policies and procedures are up-to-date and providing advice and recommendations on related practices and procedures to support operational efficiency.Schedule / Hours of WorkThis is anon-siteposition and theanticipatedschedule for this position is 37.5 hours per week. Please note,



the hours are subject to change based on operational needs.Review, store, purge, and validate police records for SPS and ensuring critical information is uploaded and accessible within timeframes dictated by police policies.Develop objectives for the records management section and troubleshoot functional or system issues in consultation with stakeholders and be responsible for conducting quality control reviews.Lead recruitment, training and development, engagement, retention, coaching, support and management of unionized staff.Provide advice and recommendations on related practices and procedures to support operational efficiency.KNOWLEDGE, SKILLS, & ABILITIESThorough knowledge of the administration of police files, administrative processes, operational requirements, related policies and databases and information systems including but not limited to PRIME.Strong critical thinking skills paired with a high level of initiative and a proactive approach to problem solving.Detail oriented with an excellent ability to multi-task, prioritize and organize tasks within strict timelines.Strong communication skills, both written and verbal.Exceptional interpersonal skills.Ability to work collaboratively in a team environment and independently.Current with several policies and frameworks,



retention best practices, PRIME BC Policy and the Information Management Act in BC.Management skills demonstrated through change management and effective resolution of issues within a unionized environment will be considered an asset.QUALIFICATIONSCompletion of a post-secondary diploma in a related discipline supplemented by 5 years of progressive experience in a records management role which includes supervisory experience.A combination of equivalent education, training and experience may be considered.All applicants must obtain and maintain the required police security clearance throughout their employment with SPS, which includes a mandatory polygraph examination.BENEFITS & COMPENSATIONSurrey Police Service offers a comprehensive benefits package, including extended health and dental coverage, a defined benefit pension through the Municipal Pension Plan, generous vacation entitlements, and ongoing professional development. Employees also benefit from short-term and long-term disability coverage, travel and life insurance, discounted access to City of Surrey recreation facilities, and a dedicated Employee Services team providing personal and family support. With a solid focus on well-being, career growth, and work-life balance, SPS is committed to fostering a supportive and rewarding workplace.Note – The aforementioned benefits only apply to eligible full-time positions within SPS.This is a union exempt position.The salary range is $104,807 - $123,302, annually (pay grade M2) based on 2024 rates.#J-18808-Ljbffr

📌 Information Services Manager - C$104,807 - C$123,302 A Year (Winnipeg)
🏢 Surrey Police Service
📍 Winnipeg

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