Become a key player at Snyk in Ottawa as a Technical Success Manager, focusing on customer engagement and outcomes. Impact user experience through innovative solutions.

In this pivotal position, you will manage the technical success of a large customer portfolio, facilitating workshops and leveraging data insights to drive product adoption. The ideal candidate will bring substantial experience in customer-facing technical roles, ensuring each client realizes their full potential with Snyk.

Key Responsibilities:



• Manage technical success for a vast range of users • Conduct technical workshops and webinars for client education • Analyze usage patterns to drive proactive program engagement • Create a repository of helpful resources for customers • Align client feedback with product development strategies

Requirements: • 5+ years in technical customer success or similar roles • Skilled in creating one-to-many program both online and offline • Knowledge of tools like Jira and VS Code • Thorough understanding of Application Security practices • Robust organizational and communication capabilities

Bring your passion for technology and customer success to Snyk, helping shape a secure future for developers. #J-18808-Ljbffr

📌 Snyk Technical Success Manager Role (Montreal)
🏢 Work in Ottawa
📍 Montreal