Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.We offer a versatile, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.What to expectHandling files in good faith and in accordance with legislative requirementsHandling LAT disputes with and without legal counselFormulating file handling strategies and work plansWorking with legal counselConducting settlement analysisParticipating in Global Mediation and Private ArbitrationsProviding coaching and support on file handling to Accident Benefit team members.Securing details of claimsAssessing coverage eligibilityApplying applicable Priority Rules chart to each claim fileReserving files appropriately after assessing claimMaintaining detailed file records on an electronic claims systemProcessing payments after confirming benefits, eligibility and reservesCoordinating the most effective course of action for claimsResponding to claimant correspondence and Accident Benefit forms in accordance with the applicable legislationReviewing and approving, when appropriate,



treatment plans for claimant rehabilitationArranging insurer examinations to determine benefit eligibilityObtaining medical information necessary for insurer examinationsResponding to assessment recommendationsHandling complex AB claims including those involving catastrophic injuriesOther duties as assignedPersonal Characteristics:Professional, friendly and courteous in all interactions, whether with customers or co-workersPerform well in a busy operation and remain calm under pressure Team player adaptable to a changing environmentStrong written and verbal communication skillsWhat you bring5 years of experience handling Accident Benefits claimsExcellent working knowledge of the Statutory Accident Benefits ScheduleExperience coaching othersUniversity degree in any discipline or college diploma in related field or the CIP designationExcellent verbal and written communication skillsSalary Range: $73,500 - $123,500Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.This position is being posted to fill an existing vacancy.Interested in this role,



but don’t meet every requirement?We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.What’s in it for you?Company share ownership programIncentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.Pension and savings programs, with company-matched RRSP contributionsPaid volunteer days and company matching on charitable donationsEducational resources, tuition assistance, and paid time off to study for examsFocus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parentsWellness and recognition programsDiscounts on products and servicesGo ahead and expect a lot — you deserve it.It’s better here — but don’t take our word for it. Definity was named by Great Place to Work ® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected] checksThis role requires successful clearance of background checks (including criminal checks and leadership references).#J-18808-Ljbffr

📌 Specialist, Accident Benefits Claims - C$73,500 - C$123,500 A Year (Toronto)
🏢 Definity
📍 Toronto