PayShepherd is seeking a Technical Product Support specialist to join the Customer Success team. You will be the first line of contact for contractors and customer administrators, delivering rapid, high-quality resolutions across multiple channels and driving product improvements. You will leverage AI-assisted workflows and implement self-service resources while maintaining strong customer relationships and ownership of account context in a remote, high-growth environment.
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📌 AI-Powered Technical Product Support (Remote) (Montreal)
🏢 PayShepherd
📍 Montreal
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