You are passionate about technology and business processes? You want to be part of a growing company that cares about the well-being and development of its employees? The Business Analyst position is perfect for you!Our missionAt Fidelio, we support small and medium-sized businesses in their growth so that they can become more competitive. How? By helping them optimize their business processes with our integrated management system. Being well established in Quebec for more than 20 years, we are growing rapidly towards the Ontario market.What we would like to offer you :Flexible schedule with the possibility of finishing at noon on FridaysRemote workCompetitive compensationOngoing training and mentoringInsurance and a group RRSPMonthly social events!Your future responsibilities :Identify and analyze the client's needs and business processes; Propose concrete solutions appropriate to the client's needs that can be met by Fidelio; Participatein writing the specifications; Parameterize the system components according to the processes established with the customer; Test and proceed with the revision and update of the systems for the clients assigned to him; Respect thebudget and deadlines and follow up with the project manager; Participatein the development of the client's start-up strategy towards the ERP system; Analyze andcommunicate potential risks quickly and recommend solutions to prevent overruns; Participateactively in project management meetings; Support theproject manager in the production of progress reports and management indicators; Train the client's expert users; Ensure the continuous improvement of assigned processes and the updating of the standard process guide; Accompany clientsand the work team in the post-project analysis, and ensure that observations and recommendations are documented and communicated to management; Actively contribute to continuous process improvement and process documentation.What we're looking for:A Bachelor's degree in Information Technology, Management or a field relevant to the role or a combination of education and experience relevant to the role; A minimum of 3 to5 years of experience; Fluency in Frenchand English, both spoken and written, to ensure effective communication with our English-speaking customers; Excellent abilityto analyze organizational management systems and business processes; Ability to work on multiple projects simultaneously with sometimes tight deadlines; Demonstrateautonomy and a sense of responsibility; Proficiencyin MSOffice and Visio; Demonstrateexcellent interpersonal skills and have the ability to communicate well; An excellent understanding of infrastructures and systems, in addition to the SQL environment; Knowledge of SME's and ERP systems is a definite asset; Have a valid driver's license.Do you have the profile we are looking for? It's time to apply!

📌 Erp Business Analyst - Remote (Westmount)
🏢 Fidelio
📍 Westmount