Position Type: Full-timeDepartment: Patient Support ProgramWork Location: Markham, ONWork Arrangement: HybridWork Hours: Monday to Friday, Standard Business Hours (EST)A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs, Strategic Creative Services as well as HCP & Clinic Services.Come and join our team! But first, let us tell you why we love working here:We are 100% Canadian with locations across the countryState-of-the-art facilities to provide high-quality products and servicesThe opportunity to be a part of a winning, high-performing teamCollaborative, engaging workplace culture – we are passionate about our people!Versatile working environment that promotes a healthy work-life balanceDiverse and inclusive culture where your talent and commitment to excellence is welcomed and valuedHigh-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading,



in-house corporate training offered throughout the yearThe Opportunity:Under the direction of the Senior Director, Patient Programs, the Director is responsible for participating and overseeing the strategic, budgetary, and operational activities of the Specialty Services programs. The Director is responsible for the operation of our full range of services for specific programs. The Director will participate in related projects and perform functions as may be required, from time to time.A Day in the Life (What you will do here):Program Staff Management & Strategic Oversight (Program dependent, coaching, performance management)Direct the efforts of the team in developing project plans for the business ownerPresent strategic and operational plans for the development of key business units, continued company growth and profitabilityMake recommendations in the development of long-term strategiesParticipate in strategic and tactical planning sessionsProvides strategic direction and influences key program decisions ensuring best outcomesEnsure ongoing profitability of Portfolio of ProgramsOversee Program Specific Material Development (WI's, guidance documents)Manage the financials of the department, in conjunction with financeDevelop RACI for each program (manage the roles of PM/CSM)Ensure Program and Customer Service Excellence (employees and clients)Business Development (Networking, research, stakeholder relations)Lead proposal-writing, contracting, assist in client presentations and pricingTake a primary role in establishing/assigning appropriate

📌 Director, Patient Programs (Hybrid - Markham, On)
🏢 Sentrex Health Solutions
📍 Markham