Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Please be advised that our Careers site will be unavailable from November 28 at 12am ET to November 29 12am ET for scheduled system maintenance. Title: Associate Director - Onboarding Systems (GWO) Requisition ID: Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Role The Associate Director, Onboarding Systems, is responsible for the technology product strategy, governance, and delivery of technology capabilities supporting Global Banking & Markets client onboarding processes, including KYC, AML, and Regulatory Onboarding requirements such as Dodd-Frank (CFTC, SBS), Canadian Derivatives, and EMIR and other OTC market regulations. The role leads onboarding platform modernization, regulatory change initiatives, and business transformation efforts to enhance operational efficiency, strengthen regulatory compliance, and improve the client onboarding experience while supporting client onboarding data governance. Is this role right for you? In this role, you will: Own the strategic direction, governance, and ongoing evolution of the Fenergo (FenX) platform and related onboarding tools and platforms supporting KYC, AML, and Regulatory Onboarding data and document capture processes Lead the intake, prioritization, delivery, and governance of BAU enhancements, regulatory changes, defect resolution, system upgrades,



and production support activities to ensure platform stability and alignment with business needs Oversee business requirements, impact assessments, user acceptance testing (UAT), release management, and implementation activities to ensure changes are delivered effectively and with appropriate controls Drive platform modernization, automation, and strategic change initiatives to improve operational efficiency, data quality, client experience, and regulatory compliance Data Governance & Regulatory Compliance Oversee onboarding data quality, governance, remediation, and reporting initiatives to support regulatory obligations and business decision-making Partner with Compliance, Risk, Operations, and Technology teams to ensure onboarding processes and technology solutions align with evolving regulatory requirements Build and manage relationships with business, technology, and external vendor partners to deliver scalable onboarding solutions and achieve strategic objectives Act as a trusted advisor and subject matter expert on onboarding technology, client lifecycle management, and tech-enabled regulatory onboarding process design Lead, coach, and develop a high-performing team while fostering a culture of collaboration, accountability, and continuous improvement Drive organizational change management, stakeholder engagement, training, and business readiness activities to support successful adoption of current capabilities Ensure effective controls and compliance practices are embedded within onboarding technology processes and initiative delivery in accordance with

📌 Associate Director - Onboarding Systems (Toronto)
🏢 Scotiabank
📍 Toronto