Enhance product quality as a Quality Assurance Engineer at Merrithew, located in Scarborough, ON. Lead customer complaint resolutions and implement innovative quality management strategies. This influential role demands a blend of technical and interpersonal skills to resolve warranty issues and improve customer interactions.

The candidate will interface with multiple departments, ensuring quality standards are met throughout the organization. Solid experience in data analysis and complaint handling is essential. Key Responsibilities:
Manage customer complaints and warranty claims
Lead cross-functional investigations with technical teams
Analyze quality data to inform management decisions
Present findings and corrective actions to stakeholders
Foster a culture of quality awareness across the company Requirements:
Bachelor's degree in a relevant field
5–7 years of progressive experience in quality engineering
Familiarity with data analysis and reporting tools
Solid organizational and problem-solving abilities
Experience in customer service workplace preferred Join Merrithew to drive quality improvements and foster customer satisfaction.

📌 Quality Assurance Engineer Merrithew Toronto
🏢 Socket.dev
📍 Toronto