Become a Client Services Specialist with MNP and enhance client relationships by activating and growing unmanaged accounts. Your solid communication skills will be key to driving customer satisfaction.
This role offers an experienced skilled the chance to significantly impact client satisfaction within MNP's National Digital Sales team. You’ll leverage your skills in account management and relationship building to understand and deliver on client needs while facilitating their engagement with MNP’s digital solutions. Your role is central to transforming client interactions into trusted partnerships.
Key Responsibilities:
• Cultivate strong relationships with client stakeholders • Lead customer retention and satisfaction efforts • Manage client data within MNP’s systems • Work towards specific Key Performance Indicators • Partner with leaders for effective sales forecasting
Requirements: • Proven background in account management or business development • Excellent organizational and detail-focused approach • Experience in technology sales within professional services • Familiarity with Microsoft Office and CRM systems • Solid interpersonal skills for relationship building
Make an impact as a trusted advisor in client services at MNP, driving real outcomes for clients.