Lead IT operational improvement in a hybrid contract role as an IT Operations Manager based in Edmonton, Alberta. Drive service delivery excellence across various technology domains. Our client is in search of an IT Operations Manager to spearhead their operational team and ensure effective support and advancement of IT services. You'll collaborate with stakeholders and technology teams while managing vendor relationships and governance to align IT operations with business objectives.

Your role is pivotal in continuous improvement and operational performance measurement. Key Responsibilities:
Guide a team in achieving IT operations excellence
Oversee prioritization of operational functions and service quality




Establish robust partnerships with business and technical teams
Ensure adherence to compliance and regulatory standards
Lead initiatives in performance measurement and reporting Requirements:
Bachelor’s degree in IT or related discipline
2+ years in a leadership position in IT
5+ years of operational experience in IT service management
Proficient in vendor and risk management practices
Robust analytical and mentoring skills Foster a high-performance culture and enhance IT operations as a leader in Edmonton.

📌 It Operations Leadership Role Edmonton
🏢 Vantix Systems
📍 Edmonton