Step into the impactful role of Lead Customer Success Manager, hybrid setup in Montreal. Utilize your extensive experience to support Enterprise clients in navigating technical complexities. In this senior position, you will manage a diverse portfolio, driving customer success and fostering long-term relationships.

You'll take ownership of account strategies while mentoring team members to optimize customer engagement and retention. Your proactive approach will facilitate substantial business outcomes for enterprise-level accounts. Key Responsibilities:
Advise accounts on strategies to mitigate technical risks
Perform comprehensive business reviews with senior leaders
Oversee account strategy development for revenue maximization
Monitor progress and predict business outcomes for clients
Utilize AI to enhance internal customer insights Requirements:
7 to 10+ years of relevant technical experience
Proven accountability for customer health and revenue
Solid verbal and written communication skills
Degree in Computer Science or related field
Qualified fluency in French and English Elevate customer success and drive impactful outcomes in this pivotal role!

📌 Lead Customer Success Manager In Montreal
🏢 United States Digital Space
📍 Montreal