Elevate your career as a Case Management Consultant with Sun Life, focusing on coaching disability claims teams and optimizing client satisfaction. Enjoy the flexibility of a hybrid work workplace. As a Case Management Consultant, you will take charge of coaching your assigned disability claims team to enhance their skills and optimize claims processes.

Your role will be integral in ensuring a client-focused approach while supporting team dynamics and operational effectiveness. By identifying and leveraging improvement opportunities, you'll make a significant impact. Key Responsibilities:
Lead coaching initiatives for disability claims teams
Encourage best practices in case management
Aid the team in client service and workload management
Drive business continuity through team excellence
Report on trends to foster national learning opportunities Requirements:
3 years minimum experience in Disability Claims
In-depth knowledge of insurance policy concepts
Outstanding organizational and communication skills
Ability to provide constructive feedback
Solid coaching proficiency Make a meaningful impact while growing your career at Sun Life.

📌 Hybrid Case Management Consultant Role Calgary
🏢 Sun Life
📍 Calgary