Become a part of Sectigo in Ottawa as a Validation Specialist I managing certificate validation and enhancing customer service experiences. This contract role requires detailed research skills. As a Validation Specialist I on an 18-month contract, you will oversee the verification of customer organizations and manage certificate orders at Sectigo.

This position involves direct customer interaction through various channels, emphasizing problem-solving and productive service delivery. Your contributions will help maintain customer satisfaction and support internal teams. Key Responsibilities:
Manage TLS and security certificate order processing
Conduct thorough verification of organization details




Provide exceptional customer assistance in multiple formats
Resolve issues independently and escalate significant cases
Handle daily customer base activities effectively Requirements:
Experience in customer service or related fields
Robust research capabilities and communication skills
Committed to working onsite in Ottawa five days a week
Ability to adjust to evolving business needs
Align with values of integrity and teamwork Be an integral part of Sectigo's mission to provide market-leading user experiences in Ottawa.

📌 Contract Validation Specialist I Role Ottawa
🏢 Webhosting
📍 Ottawa