Join Transat as a Bilingual Call Center Agent, where your communication skills will shine! This hybrid role offers travel perks and a supportive work workplace. In this permanent position at Transat, you will play a critical role in providing exceptional service to customers and agents alike.

Your responsibilities will include answering incoming calls, assisting clients with reservations, and ensuring they have a positive interaction. Bilingual fluency in French and English is essential, and you will engage with our community both in-person and online. The hybrid work model allows flexibility to meet operational needs. Key Responsibilities:
Facilitate customer inquiries via phone
Guide clients through our online platforms




Display professionalism and empathy in all interactions
Participate in product and systems training
Communicate and collaborate with a diverse team

Requirements:
Minimum one year of relevant experience
Bilingual with solid English and French language skills
Proficiency with various computer systems
Previous experience in the travel sector is advantageous
Adaptable schedule for day shifts, including weekends

Support travelers and enhance their experience with Transat, benefiting from exclusive travel privileges.

📌 Bilingual Call Center Agent Transat Montreal (Canada)
🏢 Transat Tours Canada
📍 Canada