Job duties and responsibilities but are not limited to:
Welcome guests upon their arrival and assign rooms.
Provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Provide information about our hotel, available rooms, rates and amenities
Responsible for assisting guests with their overnight requests and balance accounts from the shift.
Check in guests arriving during shift, handle guest requests and take reservations online and over the phone.
Wash, dry and fold sheets and towels, organize them in the linen room.
Clean and tidy up hallways and lobby areas.
Must help with any other assigned tasks.

Qualifications and Requirements:
High school diploma or equivalent required.
Must be computer proficient; experience with accounting, reservation software and Microsoft is a bonus.




Excellent customer service and communication skills are required.
Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required.
Having a Smart Serve license would be an asset but is not required

Advantages (applicable immediately after 2 week or training period ends):
Employee Discount for Choice hotels across the globe.
Free Membership to the employee and 50% off for Employees immediate family members, for use of Health Club(Gym, Pool, Sauna, Hot tub) located on property.

Work Remotely
No

Job Types: Full time, Part time, Permanent

Pay: $17.70-$18.00 per hour

Experience:
hospitality: 1 year (preferred)

📌 Front Desk Service Agent Bracebridge
🏢 Quality Inn Riverside Bracebridge
📍 Bracebridge