York Street Dental is looking for an experienced, friendly, and highly organized Dental Receptionist to join our team.

We are a skilled, patient-focused dental practice committed to providing excellent care and creating a welcoming experience for every patient. The ideal candidate is confident working in a busy dental environment, has excellent communication skills, and enjoys being part of a collaborative team.

Responsibilities
Welcome patients and provide friendly, skilled customer service
Schedule, confirm, and coordinate patient appointments
Answer incoming calls, emails, and patient inquiries
Verify dental insurance coverage and submit insurance claims
Prepare and present treatment estimates
Discuss treatment costs and financial arrangements with patients
Process payments and maintain accurate patient accounts
Maintain and update electronic patient records
Coordinate communication between patients, dentists, hygienists, and the clinical team
Assist with recalls, outstanding treatment, and schedule management
Support the day-to-day operations of the front desk

Qualifications




Minimum 2 years of dental reception experience required
Experience with dental practice management software; Dentrix experience is an asset
Solid knowledge of dental terminology, insurance claims, and treatment coordination
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Ability to multitask and work efficiently in a busy environment
Professional, dependable, and team-oriented

Schedule

Monday to Friday – daytime hours

If you are an experienced Dental Receptionist looking to join a welcoming and professional dental team, we would love to hear from you.

Pay: $23.00-$28.00 per hour

Benefits:
Company events
Dental care

Application question(s):
Do you have a certificate/diploma in Dental Office Administration?

Experience:
Dental receptionist: 2 years (required)
Administrative: 2 years (required)

Licence/Certification:
CPR Certification (preferred)

Location:
Toronto, ON M5J 2V5 (preferred)

Work Location: In person

📌 Dental Receptionist Toronto
🏢 York Street Dental
📍 Toronto