Lead operational excellence as an Account Director for DEPT® in North America. This hybrid role focuses on client management, team integration, and revenue protection. As a key player in the Global Studios team at DEPT®, you will oversee the embedded account portfolio from Toronto.

Your role centers on enhancing client experience and supporting operational needs, ensuring effective onboarding and teamwork. With a proactive mindset, you will manage client SOWs and foster robust relationships to boost delivery success. Key Responsibilities:
Protect revenue through client contract management and renewals
Drive operational excellence for key North American clients
Collaborate on recruitment and onboarding of embedded teams
Establish workflows supporting client and regional growth
Identify growth signals for current accounts Requirements:
Proven experience in a digital agency or consultancy
Solid skills in resource management and forecasting
Experience in managing dedicated agency teams
Exceptional relationship-building and alignment skills
Highly organized with a results-driven mindset Take charge of operational success while building lasting client relationships at DEPT®.

📌 Account Director For North America At Dept® Toronto (Canada)
🏢 DEPT
📍 Canada