Front Desk Receptionist (Healthcare Clinic) – Hamilton / Stoney Creek

Jane app experience is an asset.

Wellspring Health & Wellness is a busy, patient-focused rehab & wellness clinic in the Hamilton / Stoney Creek area. We’re looking for a friendly, organized Front Desk Receptionist who enjoys helping people, multitasking, and keeping the day running smoothly.

We currently have one full time and two part-time front desk team members, one of them will be returning to school, and we’re looking to add someone reliable and consistent to support the clinic long-term.

What you’ll do
Greet clients, check them in/out, and ensure a welcoming experience
Answer phones, respond to emails, and handle appointment inquiries
Schedule, confirm, and manage changes/cancellations
Support direct billing / insurance processing
Collect payments, issue receipts, and maintain accurate records
Coordinate with practitioners to keep schedules on time
Maintain a clean, professional front desk and waiting area
Assist with small admin tasks (scanning, forms, filing, basic reporting)

What we’re looking for
Strong communication and customer service skills
Confident with computers (email, scheduling systems,



basic spreadsheets)
Organized, dependable, and calm under pressure
Comfortable working in a quick-paced clinic environment
Detail-oriented (accuracy matters with bookings and billing)
Prior medical/clinic reception experience
Experience with direct billing/insurance is an asset (we can train the right person)

Schedule & availability
Part time or full time options (based on availability)
Daytime and/or evening shifts; some Saturdays may be available
Start date: ASAP

What we offer
Supportive team setting
Training and clear processes
Growth opportunities within a multi-disciplinary clinic
Competitive pay based on experience

Location: Hamilton / Stoney Creek, ON
Job Type: Part-time / Full-time
Work Location: In-person

Job Types: Full-time, Part-time

Pay: $19.50-$22.00 per hour

Advantages:
Casual dress
Flexible schedule
Store discount

Education:
Secondary School (preferred)

Experience:
Front desk: 2 years (required)
Janeapp software: 1 year (required)
WSIB and MVA billing: 1 year (preferred)

Work Location: In person

📌 Patient Coordinator Stoney Creek
🏢 Wellspring Health and Wellness Clinic
📍 Stoney Creek