Cohen & Master Tree & Shrub Services Ltd. is looking for an Account Coordinator to join our team.

This role is contract with the opportunity for extension

We are arborists and we care for the trees in our cities. We foster a positive and collaborative work environment. We pride ourselves in our work and we are committed to customer service.

Location: Thornhill

Why Choose Us?

Make a Difference: Help keep our urban forests healthy and thriving in the GTA.

Be Part of a Team: Work in a supportive, collaborative environment with a group of professionals who are passionate about trees and customer service.

Work-Life Balance: Enjoy a full time position with vacation pay, statutory holiday pay, and a health advantages insurance plan.

What You'll Be Doing:

Coordinating the Sales Process: Partner with our arborists to qualify leads, follow up on prospects, and manage existing customer relationships.

Customer-Centered Approach: Deliver exceptional service by guiding clients through their tree care needs, ensuring their complete satisfaction.

Scheduling with Precision: Plan and schedule sales appointments and coordinate the logistics of customer work orders to meet expectations seamlessly.

Cross-Department Collaboration:



Work closely with our operations team to ensure smooth execution of projects and customer expectations are exceeded.

Become an Expert: Develop a deep understanding of urban tree care and the specialized services Cohen & Master offers.

What We’re Looking For:

Communication Skills: A confident phone presence and the ability to write clearly and professionally.

Organizational Proficiency: Strong ability to juggle multiple tasks, prioritize effectively, and stay organized in a dynamic role.

Sales Understanding: Knowledge of the sales process and a passion for driving customer satisfaction.

Team-Oriented: You thrive in a cooperative environment and enjoy helping others succeed.

Requirements:
Technical Skills: Must be able to use Gmail, Google Calendar, Google Docs and Microsoft Softwares.
Operate CRM Database (internal database)
Ability to work in a fast paced environment and manage multiple on going tasks.

Job Types: Full time, Permanent

Pay: From $25.00 per hour

Benefits:
Casual dress
Company events
Dental care
Extended health care
On-site gym
Paid time off

Ability to commute/relocate:
Thornhill, ON L3T 6L4: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

📌 Account Coordinator Contract Thornhill
🏢 Cohen & Master Tree and Shrub Services
📍 Thornhill