28 Aug
|
TEC.HO.TEL
|
Pointe-Claire
28 Aug
TEC.HO.TEL
Pointe-Claire
MUST LIVE IN MONTREAL OR SURROUNDING AREA!
Must speak French & English.
In search of a Night Auditor / Front Office associate to join our team that can work morning, evenings and overnights any day of the week and on Holidays. We’re looking for an ambitious, hardworking qualified who loves to crunch numbers in between responding to guests’ needs. The Auditor will be responsible for all end of day accounting functions and will need to communicate with the security team to ensure the safety of our guests. The ideal applicant should be capable of working autonomously with no one to assist him or her with basic functions, such as checking guests in and out, reconciling accounts, communicating with housekeeping and taking initiative for necessary tasks. A versatile schedule and a willingness to work when necessary are essential.
Responsibilities
Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
Audit and balance reports from the day shifts
Schedule guest wake-up calls and reservations for the following day
Verify that all end of day work has been performed by other departments
Respond to guest inquiries, concerns and complaints as needed
Answer phones and place reservations
Run end of day computer functions so they are complete by the end of the shift
Prepare guest pre-arrivals for the next day, communicating special requests to housekeeping
Balance cash drawers and record receipts
Facilitate the deposit of guests’ valuables in hotel secure
Skills
High school diploma/GED required
2+ years’ experience in the hospitality industry
Excellent communication and math skills
Ability to learn computer functions and other on-the-job skills
Exceptional customer service skills
Trustworthy
Punctual
Pay: $17.00-$18.50 per hour
Language:
French and English (required)
Licence/Certification:
Class 5 drivers license (preferred)
Work Location: In person
📌 Hotel Front Desk Overnight Auditor And Evening Pointe Claire (Pointe-Claire)
🏢 TEC.HO.TEL
📍 Pointe-Claire