Job Overview

We are seeking a knowledgeable and customer-focused Parts Advisor to join our team. The ideal candidate will be responsible for managing parts inventory, assisting customers with their parts needs, and supporting the service and sales departments. This role requires excellent communication skills, strong organizational abilities, and a solid understanding of automotive parts and repair processes. Previous dealership experience and familiarity with POS systems are highly preferred. The Parts Advisor plays a vital role in ensuring productive order fulfillment, maintaining customer satisfaction, and supporting overall dealership operations.

Responsibilities
Assist customers in identifying and selecting the correct Atv parts through effective communication and product knowledge
Manage inventory levels, track parts availability, and perform order fulfillment efficiently
Utilize POS systems to process sales transactions accurately and handle cash handling responsibilities
Maintain organized records of sales, orders, and inventory using Microsoft Excel or other organizational tools
Collaborate with the service department to ensure timely delivery of parts needed for repairs
Support marketing efforts by promoting parts specials or new product lines to customers




Ensure proper maintenance of parts displays and stock areas to facilitate easy access for staff and customers
Provide exceptional customer service by addressing inquiries professionally via phone or in person, adhering to phone etiquette standards
Assist in maintaining cleanliness and organization within the parts department

Requirements
Previous dealership experience or automotive repair knowledge is highly desirable
Proficiency with POS systems, Microsoft Excel, and order fulfillment processes
Strong organizational skills with attention to detail in inventory management
Excellent communication skills, including phone etiquette and customer service aptitude
Ability to negotiate effectively with customers and vendors to meet sales goals
Multilingual or bilingual abilities are a plus for serving diverse customer bases
Experience with CMMS (Computerized Maintenance Management System) is advantageous
Basic math skills for handling transactions and inventory calculations
Ability to work well under pressure in a fast-paced setting
Robust salesmanship skills combined with marketing knowledge to promote products effectively

Pay: $20.00-$22.00 per hour

Work Location: In person

📌 Parts Advisor Grand Falls Windsor (Grand Falls-Windsor)
🏢 Dyke's Auto Centre
📍 Grand Falls-Windsor