Job Overview

We are looking for a friendly, professional, and organized Customer Experience & Office Administrator to join our dealership team. This role combines customer service, sales support, and general office administration. You will be one of the first points of contact for customers and will help ensure a welcoming and professional dealership experience.

Responsibilities
Greet customers and visitors in a friendly and skilled manner.
Assist customers by providing vehicle keys, helping them locate vehicles, and directing them to the appropriate salesperson.
Answer and direct incoming phone calls.
Assist with scheduling appointments and general customer inquiries.
Support the sales team with day-to-day administrative tasks.
Complete data entry, filing, scanning, and general office duties.
Assist with basic invoicing, record keeping, and bookkeeping.




Use Microsoft Office, Google Workspace, QuickBooks, and dealership software as required.
Keep the reception area and office organized and skilled.

Requirements
Friendly, outgoing, and professional personality.
Strong communication and organizational skills.
Reliable, punctual, and able to multitask.
Previous customer service, administrative, or automotive experience is an asset.
Basic computer skills.
QuickBooks experience is an asset.
OMVIC registration/licence is preferred, or willingness to obtain one.

Job Types: Full time, Part time

Pay: $42,000.00-$70,000.00 per year

Expected hours: 25 – 40 per week

Work Location: In person

📌 Customer Experience Representative Peterborough
🏢 Kawartha Trucks
📍 Peterborough