Job Title: Professional Education Operations Associate
Duration: 12 Months
Location: Markham, ON (Hybrid)

Introduction

The Skilled Education Operations Associate will work closely with the Vision Care Skilled Education Manager to provide administrative and operational support, ensuring all educational programs run seamlessly. The individual will support a wide range of Professional Education initiatives and activities including live and virtual customer events, conferences, and webinars. They will be responsible for the smooth functioning of all programs, helping with contracting, scheduling, Veeva approval, execution, and post-event documentation.

Required Skills & Qualifications
Post-secondary education (degree or certificate) is required.
2 years in a support role with a strong focus on event management and execution is required.
Healthcare compliance and/or relevant business experience is required.
Excellent analytical skills with the ability to develop and implement comprehensive event strategies.
Experience managing contracts, payments, and budget management is required.
Prior work experience at client or in client's industry.

Preferred Skills & Qualifications
University degree, bachelor’s degree in marketing, science-related field, education, event planning,



or related field is preferred.
Experience managing cross-functional partners and external vendor relationships.
Strong digital acumen including event management tools and platforms is preferred.
French bilingual is considered a strong asset.

Day-to-Day Responsibilities
Manage and maintain end-to-end operations of educational engagements.
Manage all payments and contracts related to the Vision Care Franchise.
Responsible for the complete life cycle of all Professional Education events, managing audit files.
Use innovative digital tools and platforms to run programs.
Manage post-event evaluations and certificate dissemination.
Work collaboratively as an active member of the Franchise to stay up to date on the latest trends and best practices in medical education events.
Manage the project management system to track the progress of all events and ensure compliance.

Company Perks & Culture
Up to 5% of business travel (Canada and US) will be required.
Collaborative and fast-paced work environment.
Opportunities for continuous improvement and professional development.

For immediate consideration please click APPLY to begin the screening process with Alex.

📌 Professional Education Operations Associate Markham
🏢 Artech Information Systems
📍 Markham