Join Hyundai Auto Canada Corp. as a Bilingual Legal Resolution Specialist in Markham, Ontario, specializing in managing high-profile customer cases and legal negotiations. Deliver top-notch customer service while preparing for Small Claims Court.
This pivotal role focuses on resolving high-impact customer cases through effective decision-making and case management. You will employ strategic thinking to navigate pre-litigation phases and legal proceedings, ensuring accurate management of customer files.
Solid interpersonal skills and negotiation expertise are essential for success in this position.
Key Responsibilities:
Manage complex customer cases with precision and care
Prepare and represent Hyundai in Small Claims Court
Ensure timely filing of legal documents with courts
Develop reports on escalated cases and claim trends
Negotiate settlements with relevant stakeholders
Requirements:
Bachelor’s degree or equivalent experience
Over 5 years in legal case management
Solid negotiation and decision-making abilities
Proficient in Microsoft Office tools
Excellent verbal and written communication skills
Bring your legal expertise and customer-centric approach to Hyundai Auto Canada, making a significant impact on client resolution.
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