Join Samsung Electronics Canada as the eCommerce Manager and revolutionize online shopping experiences. Drive platform optimization and uphold operational excellence in a agile workplace.
In this pivotal role, you will serve as the functional owner of the enterprise order management platform. With a focus on enhancing the customer journey, you'll collaborate closely with various teams to align on strategies that drive growth. Your leadership will be vital in managing site enhancements and ensuring accurate product representation.
Key Responsibilities:
• Lead functionality and stability of the order management platform
• Address customer experience initiatives and prioritize enhancements
• Collaborate with cross-functional teams for seamless operations
• Monitor website performance and resolve processing issues
• Maintain documentation for operational processes
Requirements:
• Bachelor’s degree in a relevant field
• 6+ years of experience in eCommerce management
• Results-oriented with analytical skills
• Robust communication skills across teams
• Willingness to travel internationally as needed
Guide customer experience enhancements and deliver successful eCommerce operations at Samsung Canada.
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