Join the agile team at Okotoks GM as a Service Advisor and enhance customer experiences in Okotoks, Alberta. Focus on quality service while liaising between customers and the service team.
This full-time position requires you to document customer concerns and coordinate with technicians for efficient service delivery. You'll be responsible for creating repair orders, communicating service updates, and ensuring compliance with repair procedures. If you thrive in a challenging, rapid-paced automotive setting, this role is perfect for you.
Key Responsibilities:
• Greet and assist customers with service documentation
• Prepare and explain repair orders and estimates
• Relay service recommendations in a transparent manner
• Work closely with technicians for accurate diagnostics
• Update customers regularly throughout the service
Requirements:
• Previous experience in a customer service or automotive role
• Strong vehicle maintenance knowledge
• Proven communication and customer service skills
• Ability to handle multiple tasks efficiently
• Clean driving record and valid driver's license
Utilize your automotive knowledge and customer-centric approach to excel as a Service Advisor at Okotoks GM!
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📌 Service Advisor Role At Okotoks Gm Alberta (Canada)
🏢 Kaizen Auto Group
📍 Canada
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