Brandt is currently seeking a Service Manager for our Cranbrook location.

The Service Manager will be responsible for managing the sales and delivery of heavy duty equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident mechanics.

Duties & Responsibilities
Managing service workflow
Enforcing standards, policies, and reporting practices are followed to established standards
Development and management of the Service Department budget to meet financial and operational goals
Preparing quotes for customer work orders; opening & closing work orders
Inspect/operate customer equipment as part of resolving concerns/diagnostics
Monitor service revenue and expenses monthly
Ensure work is performed according to established safety and industry standards
Reviewing employee performance against goals on an ongoing basis
Maintain a high-performance Service team through hiring, training, coaching, mentoring, and performance management in a protected workplace
J-18808-Ljbffr

📌 Service Manager Alberta
🏢 Brandt Group of Companies
📍 Alberta