OverviewUNLIMITED POSSIBILITIES AHEADPosition: Lease Portfolio SpecialistStatus: Full-TimeDealership: The BMW StoreDepartment: SalesCompensation: $60,000-$120,000 per annumWe believe in doing positive for our customers and for ourselves. OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada 's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!A Career at OpenRoad Means You 'll Enjoy:Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Infiniti, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, VolkswagenAmazing Incentives including but not limited to: Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP MatchingInternal and external, training & development opportunities for skill-development and growthBe part of a collaborative, friendly and progressive work-culture with an emphasis on transparency, innovation, relationship and empowermentComprehensive extended health and dental plan,



tailored around Associate wellnessRecognition and Engagement Events!ResponsibilitiesExecute lease and finance portfolio outreach strategies as directed by Sales ManagementManage assigned portfolio customers from initial contact through appointment coordination and follow-upEngage customers at various stages of the ownership cycle, including lease maturity, early upgrade and retention opportunitiesCoordinate appointments and handoffs between customers, Sales Consultants, and Sales ManagementSupport service drive initiatives by working alongside Sales Consultants who are actively engaging service drive customersAssist in identifying and nurturing upgrade and replacement opportunities originating from the service driveMaintain accurate records of customer interactions, activity, and outcomes within the CRM systemEnsure timely follow-up and consistent communication with portfolio customersCollaborate with Sales Management to prioritize opportunities and align outreach efforts with store objectivesSales & Transaction SupportWhen appropriate, and at the direction of Sales Management, manage select portfolio opportunities through the full sales process,



from initial engagement through deliveryWork in conjunction with Sales Consultants on assigned opportunities to ensure a consistent and professional customer experienceSupport the sales team by preparing customers for appointments and facilitating smooth transitions through the sales processCustomer Experience & RetentionProvide a high level of professionalism and product knowledge when engaging portfolio customersEnsure customers receive clear, accurate information regarding lease options, finance alternatives, and upgrade pathwaysMaintain a customer-first approach that aligns with BMW brand standards and dealership expectationsAdministrative & Reporting ResponsibilitiesMaintain organized and up-to-date portfolio recordsTrack customer engagement activity, appointments, and outcomesProvide regular updates to Sales Management on portfolio activity and opportunity statusSupport management reporting requirements related to retention and portfolio performanceQualifications & SkillsStrong communication and interpersonal skillsAbility to manage multiple customer relationships simultaneouslyHigh level of organization and follow-throughComfortable working in a fast-paced, performance-driven environmentPrior automotive sales, leasing, or customer retention experience preferredExperience working with dealership CRM systems; familiarity with Tekionis preferredPerformance ExpectationsSuccess in this role is measured by effective portfolio engagement, appointment creation, retention outcomes, and overall contribution to dealership sales objectives.Internal Candidates MUST apply by filling out the Internal Endorsement Form on the Intranet. Failure to complete the form will cause a delay in your application.We are an equal opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.JOIN US AND GROW WITH US!We thank all those that have applied. Only those considered for the position will be contacted.#J-18808-Ljbffr

📌 Lease Portfolio Specialist - The Bmw Store - $60,000 - $120,000 A Year (Winnipeg)
🏢 The BMW Store
📍 Winnipeg