SMC Communications is seeking an experienced and highly organized Account Manager (internally referred to as a Client Lead) to support a portfolio of hospitality and lifestyle clients.This role is ideal for someone who thrives in client-facing environments and enjoys building strong relationships while keeping projects organized and moving forward. The Account Manager will play a key role in ensuring client work is delivered seamlessly across PR, marketing, social media, and creative initiatives.While this position collaborates closely with our PR, marketing, and creative teams, the primary focus is account leadership, client service, and project management. The Account Manager ensures clients feel supported, internal teams are aligned, and work is executed at a high standard.The ideal candidate is proactive, detail-oriented, and brings a strategic mindset to client relationships, confidently managing multiple accounts while contributing thoughtful ideas that help clients grow their brands.This role is ideal for someone who wants to take ownership of client relationships, contribute to strategic thinking, and play an active role in shaping marketing and PR initiatives for some of Vancouver’s most exciting hospitality, restaurant, and food brands, with exposure to launches, media events, and brand storytellingYou AreA natural relationship builder who enjoys working closely with clientsHighly organized and able to manage multiple projects and timelinesA strategic thinker who looks beyond day-to-day execution and identifies opportunities for clients to growA proactive communicator who keeps both clients and teams alignedComfortable managing priorities and problem-solving quicklyPassionate about hospitality, food culture, and brand storytellingDetail-oriented with strong follow-throughCollaborative and excited to work with PR, marketing, and creative teamsCurious, adaptable,



and motivated to grow within an agency environmentKey ResponsibilitiesClient Account ManagementLead day-to-day client relationships across assigned accountsBuild trust through responsiveness, strategic thinking, and consistencyEnsure clarity across timelines, deliverables, and expectationsPrepare and lead client meetings including agendas, presentations, and recapsAnticipate client needs and identify opportunities for growthRepresent SMC Communications with professionalism and careProject Management & CoordinationManage timelines, deliverables, and workflows across multiple accountsCoordinate internal teams including PR, marketing, creative teams, and leadershipEnsure projects are delivered on time and within scopeTrack deliverables, approvals, and project progressMaintain clear and organized documentation across all workstreamsStrategy & Account SupportSupport the Head of PR + Marketing on strategic planning and campaign developmentContribute to campaign and activation planning for client initiativesHelp identify seasonal marketing opportunities and relevant brand momentsSupport scope planning, reporting, and account growth opportunitiesAbility to think strategically about client challenges and opportunities while managing day-to-day execution.Campaign & Marketing SupportCoordinate integrated marketing initiatives across PR, social, and digital channelsContribute to the execution of campaigns and brand activationsEnsure deliverables align with client objectives and brand positioningAssist with launches, media events, and marketing activationsRequirements3–5 years of experience in account management,



marketing, communications, or agency environmentsStrong client services mindset and relationship management skillsProven ability to manage multiple client accounts and projects simultaneouslyExcellent organization, time management, and attention to detailStrong written and verbal communication skillsExperience working with cross-functional teamsMarketing or communications background preferredHospitality or lifestyle brand experience is considered an assetFamiliarity with ClickUp, Google Workspace, and social media platforms is an assetGrowth & DevelopmentThis role is designed with growth in mind. The Account Manager will have a clear pathway toward Senior Account Manager and expanded leadership responsibilities as experience and impact grow. SMC supports ongoing professional development through mentorship, hands-on learning, and exposure to a wide range of client work and campaign types.How We Support You At SMCAt SMC Communications, we believe that when our team thrives, our work thrives too. Our culture is rooted in collaboration, hospitality, and a shared passion for meaningful brand experiences.What We OfferCompetitive salary: $70,000–$80,000 depending on experienceComprehensive extended health advantages (after probation)3 weeks paid vacation + 5 SMC bonus days (approximately 4 weeks total)Hybrid work model: 3 days in-office (Yaletown), 2 days remoteMacBook Air laptop$600 annual phone allowance$600 annual lifestyle allowanceMonthly team socials and shared experiencesIndustry dinners, tastings, launches, and hospitality events across VancouverProfessional development, mentorship, and growth opportunitiesA collaborative environment where ideas, ownership, and leadership are sharedEqual OpportunitySMC Communications is an equal opportunity employer committed to building an inclusive and respectful workplace.#J-18808-Ljbffr

📌 Account Manager - C$70,000 - C$80,000 A Year (Winnipeg)
🏢 SMC Communications
📍 Winnipeg