Project Manager – ServiceNow HRIS Implementation

Location: Calgary, AB | Hybrid

Contract: 14 Weeks

Start Date: September 8, 2026

Hours: 37.5 hours/week

Onsite: 1 day/week- Mandatory

We are seeking an experienced Project Manager to lead a quick-paced ServiceNow HRIS / HR Service Delivery implementation. You will work closely with HR, IT, business stakeholders, and an external implementation partner to drive the project through implementation, testing, go-live, and transition to operations.

Key Responsibilities:
Lead the end-to-end ServiceNow HR implementation, managing scope, schedule, budget, resources, risks, issues, and dependencies.
Coordinate HR, IT, Business Analyst, vendor, and implementation partner teams.
Manage implementation partner deliverables, milestones, decisions, and SOW alignment.
Facilitate workshops, stakeholder meetings, and decision-making sessions.
Oversee requirements, workflows, UAT, testing, training, communications, and change management.




Manage project governance, status reporting, Steering Committee communications, and documentation.
Lead go-live readiness, cutover, hypercare, and transition to operations.

Required Experience:
Proven experience managing ServiceNow, HRIS, HR technology, or enterprise technology implementations.
Robust project management experience across complex business and technology environments.
Experience working with external implementation partners/vendors.
Excellent stakeholder management, communication, facilitation, and risk/issue management skills.
Experience with UAT, deployment, go-live, and operational transition.

Nice to Have: ServiceNow HRSD/HR Case Management, HR transformation, Business Analysis, requirements gathering, process mapping, or workflow design experience.

📌 Project Manager Calgary
🏢 Robert Half
📍 Calgary