Position SummaryReporting to the Senior Manager, Abilities, Wellness & Ergonomics, the Claims Coordinator is responsible for supporting Burlington Plant with the execution and day‑to‑day monitoring of Sofina’s WSIB claims, non‑work‑related leaves, and disability management policies and programs. Primarily, it will provide administrative support for the purpose of occupational and non‑occupational claims management to the site. This includes accountability for the claim management and tracking of occupational and non‑occupational claims, identifying and resolving barriers to SAW/RTW of injured or ill employees, initiating, assisting and monitoring accommodation and return to work plans.Key AccountabilitiesSubmit illness/injury claims to WSIB as required to ensure submission deadlines are met.Collect information to complete and submit Employer Report of Injury for lost time, medical aid and modified duty injuries.Review information for accuracy and determine if the injury/illness meets WSIB policy requirements, and if not, identify objection with reasons.Liaise as the primary employer contact with WSIB, initiating and maintaining communication with employees, supervisors, HR and Health and Safety partners for the duration of the employee’s absence, rehabilitation to resolution.Lead return‑to‑work meetings and monitor return‑to‑work plans to ensure early and safe integration back into suitable and productive duties and advise on modifications when necessary.Arrange and maintain regular update meetings for Burlington Plant stakeholders, including Operations, Health and Safety and Human Resources.Escalate complex claims to internal/external resources to ensure cases are addressed and resolved as soon as possible.Maintain claim files and documents,



including accurate records and data for reporting and auditing purposes.Proactively advise management of developments, progress and parameters of return‑to‑work and accommodation plans as permitted by professional standards and in accordance with privacy legislation.Provide guidance and assist with workers compensation appeals.Report key metrics for the purpose of continuous improvement reviews for both occupational and non‑occupational disability management.Provide remote coverage for Mitchell and London plants.RequirementsA degree or diploma in Health and Safety, Kinesiology, Health Sciences, Human Resources, or related field preferred.3-5 years of WSIB claims management experience (RTW coordination) in a unionized environment.A robust understanding of Worker’s Compensation Acts, regulations and policies, disability management practices and procedures.Knowledge of Human Rights and Labour Law.Ability to manage case load and meet demanding deadlines.Proficient in use of Microsoft Word, Excel, Outlook, and PowerPoint.Hiring Range: CAD $56,523 - $75,458Bonus: This position is eligible for a bonus up to 7% of base salary subject to the plan terms and conditions.Please note that the expected hiring range provided is derived from a group of like roles within Sofina. The final offer amount for this role will be dependent on geographical region, applicable experience, skillset of the candidate and internal equity.#SFOOSofina Foods Inc. is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). Applicants are asked to make their needs/requirements, for the purpose of accommodation under AODA, known to Human Resources when they are contacted for an interview.#J-18808-Ljbffr

📌 Claims Coordinator, 12m Temp - C$56,523 - C$75,458 A Year (Winnipeg)
🏢 Sofina Foods
📍 Winnipeg