Elevate your career with Teads as a Technical Support Engineer, providing crucial second-tier technical support. This Canada-based role focuses on resolving complex issues and driving technical solutions.
Join a pioneering team at Teads where your expertise in technical support will make a real difference. You will handle escalated cases, collaborate with various departments, and ensure high-quality service for brand partners. Your troubleshooting skills and explicit communication will enable seamless campaign execution.
Key Responsibilities: - Manage and prioritize technical cases end to end - Analyze issues while coordinating with various departments - Support high-profile brand accounts effectively - Document and share known issues with solutions - Conduct client troubleshooting sessions proactively
Requirements: - Experience in ad tech or technical customer support - Proficient in SQL for effective data analysis - Solid interpersonal skills for client interactions - Familiarity with project management tools - Basic understanding of command line tools
Support creative media solutions with your technical skills at Teads.#J-18808-Ljbffr

📌 Technical Support Engineer At Teads Winnipeg
🏢 Teads
📍 Winnipeg