Elevate your career with EcoOnline as a Senior Customer Success Manager, specializing in strategic stakeholder engagement and measurable business impact.
Joining EcoOnline’s North American Customer Success team, you will oversee critical relationships within a portfolio, helping organizations improve operational excellence and sustainability. This role requires 5+ years of Customer Success experience, focusing on long-term value realization, customer adoption, and effective account planning. Your engagement with senior stakeholders will help translate needs into actionable strategies.
Key Responsibilities: - Own and develop strategic customer relationships - Create success plans aligned to client goals - Drive adoption and maturity for lasting customer value - Conduct executive reviews and strategic sessions - Collaborate across teams for enhanced customer solutions
Requirements: - 5+ years in a related Customer Success role - Proven track record with complex customer relationships - Experience owning customer outcomes - Solid skills in engaging with senior executives - Experience conducting business reviews
Utilize your expertise in a mission-driven company focused on making a positive impact!#J-18808-Ljbffr

📌 Strategic Customer Success Manager At Ecoonline Winnipeg
🏢 Socket.dev
📍 Winnipeg