This is an interview position.

To assist the manager in administrative and customer service operations duties as required.

To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P;, customs requirements.

To assist managers in the monitoring and improvement of customer operations.

To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods).

Promotes continued sales and generates potential incremental revenue whenever possible REQUIRED KNOWLEDGE, SKILLS AND ABILITIES High School Diploma or GED Equivalent 6 months Fed

Ex customer service representative experience Microsoft Word - Basic Microsoft Excel - Basic Ability to gain & maintain Fed

Ex DG Specialist certification Ability to successfully complete all basic and recurrency training. EXCEL/LEAP candidates preferred Good understanding of Fed

Ex products, features of service, general operations Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment REQUIRED KNOWLEDGE, SKILLS AND ABILITIES High School Diploma or GED Equivalent 6 months Fed

Ex customer service representative experience Microsoft Word - Basic Microsoft Excel - Basic Ability to gain & maintain Fed

Ex DG Specialist certification Ability to successfully complete all basic and recurrency training. EXCEL/LEAP candidates preferred Valuable understanding of Fed

Ex products, features of service, general operations Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment Qualifications Requises: Transparence Salariale:



Posted date 25th Aug and unposted date 1st Sep at 9am Salaire: Dtails Supplmentaires: Local post for YSB station - Hiring for Full time position: 0800-1630 M-F reporting to both 1351 Kelly Lake Rd in Sudbury (SUDB) and 8147 Aviation Rd in Garson (YSBA) DNI DE RESPONSABILIT Cette description de poste est gnrale et ne prtend pas numrer ni tre interprte comme une liste exhaustive de toutes les fonctions, responsabilits et qualifications exiges des employs dans ce poste.

Le ou la titulaire devra effectuer toute autre tche assigne, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succs les formations priodiques et maintenir les accrditations annuelles si applicable, et travailler sur diffrents quarts selon les besoins oprationnels.

Les titulaires au Qubec doivent tre bilingues (franais et anglais).

En plus des critres habituels de slection, les candidats aux postes exigeant la conduite comme comptence fondamentale doivent dtenir un permis valide (ex. classe 5, G ou 1[AZ]) et prsenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois prcdant la candidature.

Les candidats seront galement valus selon: 1) leur relev annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs rsultats aux valuations de conduite administres. nonc sur lquit en emploi Fed

Ex valorise la diversit et l''inclusion dans son milieu de travail.

Notre entreprise accueille des talents issus de tous les horizons, l''image de notre clientle et des communauts que nous servons.

Nous offrons un environnement scuritaire et respectueux o chaque personne peut s''panouir.

Nous invitons particulirement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communauts culturelles et 2ELGBTQ+ soumettre leur candidature.

Notre quipe des ressources humaines adaptera le processus de recrutement selon vos besoins spcifiques.

📌 Sr Cust Service Rep/Station (Greater Sudbury)
🏢 FedEx
📍 Greater Sudbury