Work Term: Permanent Work Language: English Hours: 35 to 40 hours per week Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years or equivalent experience Work setting Hotel, motel, resort 201 - 400 rooms Tasks Co-ordinate activities with other work units or departments Perform same duties as workers supervised Prepare and submit reports Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality Assist clients/guests with special needs Co-ordinate, assign and review work Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery Take, cancel and change room reservations Respond to complaints of guests Receive and record bookings for package tours Provide staff training Provide, arrange for, or refer guests to valet parking services Provide information on hotel facilities and services Process credit cards,



vouchers and other payments Process group arrivals and departures Perform front desk duties Make and confirm reservations Ensure smooth operation of computer equipment and machinery Confirm transportation and accommodation reservations Co-ordinate work activities with other departments Answer inquiries and provide information to customers Answer electronic enquiries Resolve conflict situations Professionalism in customer service Conduct sales calls MS Office Computer and technology knowledge Internet Security and safety Basic security clearance Work conditions and physical capabilities Attention to detail Fast-paced environment Large workload Tight deadlines Work under pressure Ability to work independently Personal suitability Accurate Client focus Initiative Judgement Organized Team player Ability to multitask Punctuality Time management Employment terms options Early morning Evening Employment terms options Morning Day Weekend Health benefits Dental plan Disability benefits Health care plan Vision care benefits Financial benefits Group insurance benefits Life insurance Other perks Free parking available On-site amenities On-site housing options Other benefits

📌 reservations supervisor - hotel (Harrison Hot Springs)
🏢 Harrison Hot Springs Resort and
📍 Harrison Hot Springs