Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years Tasks Respond to users experiencing difficulties with computer Consult user guides, technical manuals and other documents to research and implement solutions Provide advice and training to users in response to identified difficulties Collect, organize and maintain a problems and solutions log for use by other technical support analysts Participate in the redesign of applications and other software Supervise other technical support workers in this group Provide business systems, network and Internet support to users in response to identified difficulties Troubleshoot and resolve technical problems Work Term: Permanent Work Language: English Hours: 35 hours per week
📌 user support technician (Surrey)
🏢 ED Tech Solutions
📍 Surrey
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