Step into a Sales Lead role at Build-A-Bear in Kingston, ON, where customer interaction is paramount. Lead, inspire, and support Bear Builders in delivering an exceptional guest experience.

In this full time position, the Sales Lead takes on leadership responsibilities during shifts as the Floor Leader. You will model the Experience First behaviors and provide guidance to staff, ensuring sales goals are achieved while maintaining a welcoming environment for every guest. The role emphasizes excellent customer service and ongoing communication with management regarding team and operational performance.

Key Responsibilities:
• Guide the associate team as Floor Leader on Duty
• Ensure guest satisfaction through exceptional service




• Provide constructive feedback to management
• Engage Guests and create positive experiences
• Maintain brand and operational standards

Requirements:
• GED or high school diploma required
• 15-25 hours per week availability
• Preferably holds an Associate’s degree in relevant field
• Comfortable with flexible work schedules
• Demonstrates a commitment to teamwork and guest service

Elevate customer experiences and team engagement as Sales Lead at Build-A-Bear in Kingston.
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📌 Retail Sales Lead in Kingston, ON (Ontario)
🏢 Build-A-Bear Workshop - Canada
📍 Ontario