POSITION SUMMARY, Community Reintegration Worker

The Community Reintegration Worker (CRW) works directly with clients, providing frontline advocacy, counselling and crisis intervention services while maintaining high levels of respect and trust. The incumbent takes an active role in assisting clients to reintegrate into the community by facilitating connections with external agencies. The incumbent must be able to work all shifts as needed and possess an ability to manage high stress situations.

DUTIES & RESPONSIBILITIES

Provide advocacy, short-term counselling and crisis intervention for clients residing in, visiting or telephoning the facility.

Provide clients with referral services to external community resources when appropriate.
Administer frontline service functions including but not limited to:
Keeping up-to-date client records;

Managing a caseload

Writing monthly progress summaries

Monitoring PBC conditions.

Provide administrative support to the agency as tasked by the Executive Director or designate.

Engage in special projects and provide related services as assigned by the Executive Director or designate. The incumbent will act as an ambassador of the agency and promote goodwill and a positive image of the agency with all members of the public, CSC and clients.

JOB SPECIFICATIONS

1. EDUCATION & EXPERIENCE





Post-secondary diploma or degree in Social Sciences or Social Services; minimum one year of frontline work experience in community outreach. Case management experience an asset.

2. KNOWLEDGE, SKILLS AND ABILITIES

Incumbent must have knowledge of offender behaviour and the ability to assess their needs and risks. Incumbent must be knowledgeable of and sensitive to the stressors affecting people who have been incarcerated for long periods of time, and knowledgeable and of and sensitive to the stressors affecting people living in isolation, poverty and addiction. knowledge of community resources is critical. Incumbent must have excellent writing, administrative and communication skills.

3. LEVEL OF DIRECTION RECEIVED

Incumbent works under the direct supervision of the Executive Director or designate.

4. CONTACTS

Within the organization:

Executive Director: Discuss work in progress and assigned tasks. Community Reintegration Workers: Discuss client related issues pertinent to reintegration and risk. Clients: Provide counselling and crisis intervention; provide referrals to resources to reduce the likelihood that they will re-offend.

Outside the organization:

CSC/ Parole Board: Provide case documentation and written reports. External resources, agencies: Refer clients to external agencies.

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📌 Community Reintegration Worker -EVENINGS 4pm to Midnight< Overnights and WEEK-ENDS (Quebec City)
🏢 House of Hope
📍 Quebec City