Elevate customer satisfaction at RONA as a Flooring Customer Service Associate. Utilize your effective selling skills to assist customers and manage special orders in a welcoming workplace.
As a vital member of RONA’s team, your role includes helping customers with their inquiries, both in the store and over the phone. You will ensure that the store is well-organized, with stocked shelves and relevant information signage. Additionally, participating in training sessions will enhance your product knowledge and selling abilities.
Key Responsibilities:
• Assist customers with inquiries and product requirements
• Prepare and confirm special orders with accuracy
• Maintain store organization and inventory levels
• Stay updated on promotions and flyer events
• Engage in training to improve knowledge and skills
Requirements:
• Proven selling skills with a focus on customer service
• Strong communication and interpersonal abilities
• Experience in customer-focused environments
• Capability to lift and carry medium to heavy items
Utilize your interpersonal skills to create an exceptional shopping experience for customers at RONA.
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