Job Description
Apotex is seeking an experienced Organizational Change Management (OCM) and Training Lead to support a major ERP migration.
This individual will be responsible for developing and executing change management and training strategies that enable successful adoption of new processes, systems, and ways of working.
The role will work closely with IT, business stakeholders, project teams, and implementation partners to assess organizational impacts, prepare end users, and ensure business readiness throughout the transformation.
The role requires strong communication, stakeholder engagement, and training delivery capabilities, along with the ability to operate effectively in a fast-paced environment with multiple workstreams and changing priorities.
Key Responsibilities
Develop and execute the project change management strategy and plan
Conduct change impact and stakeholder assessments
Create and implement communication plans to support project awareness and engagement
Develop business readiness assessments and transition plans
Design, coordinate, and oversee end-user training programs
Develop training materials, job aids, and user support resources
Coordinate training logistics, schedules, and participant tracking
Partner with business leaders and SMEs to support adoption and readiness activities
Monitor adoption, identify resistance risks, and implement mitigation actions
Provide regular updates on change readiness, training progress, and adoption metrics
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.
We are an equal chance/affirmative action employer that believes everyone matters.
Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
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[email protected].
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Skills and Requirements
5+ years of Organizational Change Management and/or Training experience supporting enterprise technology initiatives
Proven experience supporting ERP implementations, system migrations, or business transformation programs
Experience developing and executing change management, communications, and training strategies
Experience conducting stakeholder assessments and change impact analyses
Experience designing and delivering instructor-led, virtual, and self-service training programs
Strong communication, facilitation, and stakeholder management skills
Experience working across multiple business functions and project workstreams
Ability to influence stakeholders and drive user adoption in a complex environment
Self-starter who thrives in fast-paced environments with minimal direction
Prosci Change Management Certification or equivalent change management training preferred
Experience in manufacturing, industrial, pharmaceutical, or regulated environments an asset
Bilingual fluency in Spanish and English NA
📌 OCM / Training Specialist LATAM FULLY REMOTE (North York)
🏢 Insight Global
📍 North York