Elevate your career as a Bilingual Customer Care Specialist at Vantive, focusing on product support and order management in a agile environment. Be the first point of contact for customer inquiries through various channels.

In this role, you will bring at least two years of customer service experience and full bilingual proficiency in French and English. Your primary responsibilities will include handling inquiries, documenting issues, and resolving customer complaints efficiently. Prior exposure to the healthcare industry is a plus, enhancing your ability to interact with medical professionals.

Key Responsibilities:
• Address customer inquiries via phone, fax, and email
• Document inquiries per company procedures




• Expedite customer orders as needed
• Handle product returns and credits
• Prepare customer required reports and metrics

Requirements:
• Minimum two years in customer service roles
• High school diploma or bachelor's degree in a relevant field
• Fully bilingual in English and French
• Strong verbal and written communication skills
• Ability to multi-task in a fast-paced setting

Utilize your bilingual skills to impact patients' lives positively at Vantive.
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📌 Bilingual Customer Care Specialist at Vantive (Ontario)
🏢 Vantive
📍 Ontario