Secondary (high) school graduation certificate

Overview
Languages

English

Education

Secondary (high) school graduation certificate

or equivalent experience

Experience
No experience (will train)

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

Hotel, motel, resort

Responsibilities
Tasks

Register arriving guests and assign rooms

Process group arrivals and departures

Take, cancel and change room reservations

Provide information on hotel facilities and services

Provide general information about points of interest in the area

Exchange foreign currency

Process guests' departures, calculate charges and receive payments

Balance cash and complete balance sheets, cash reports and related forms

Maintain an inventory of vacancies, reservations and room assignments

Follow emergency and safety procedures

Clerical duties (i.e. faxing, filing, photocopying)





Answer telephone and relay telephone calls and messages

Assist clients/guests with special needs

Contact customers to deliver requested wakeup calls

Provide customer service

Experience and specialization
Computer and technology knowledge

Multi-line switchboard

Computerized bookkeeping system

Internet

Additional information
Security and safety

Bondable

Criminal record check

Transportation/travel information

Own transportation

Work conditions and physical capabilities

Fast-paced setting

Standing for extended periods

Work under pressure

Personal suitability

Dependability

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Flexibility

Organized

Reliability

Team player

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📌 front desk agent (Newfoundland and Labrador)
🏢 St. Christopher's Hotel
📍 Newfoundland and Labrador