CIBC is hiring a Fraud Prevention Analyst to safeguard clients by analyzing transaction data for potential fraud. Embrace a hybrid work setting where you’ll enhance customer service and investigation efforts.
In this pivotal role, you will analyze client transactions to identify fraudulent activity and mitigate losses. Your ability to collect and interpret data will influence critical decisions within the fraud department. Balancing technical skills and client communication, you will engage with various stakeholders to ensure effective collaboration and resolution.
Key Responsibilities:
• Analyze client transaction data for possible fraud patterns
• Create detailed reports documenting investigation outcomes
• Maintain client communication regarding fraud alerts
• Work with team and stakeholders to streamline fraud detection processes
• Provide exceptional service in a hybrid work environment
Requirements:
• Experience in fraud investigation or prevention roles
• Robust analytical mindset with attention to detail
• Proficient in tools like PRM, TSYS, AS400
• Capable of working autonomously within a flexible structure
• Strong communication skills for client interaction
Enhance your career by applying your investigative skills and join CIBC to make a difference in client trust and safety.
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