Lyft is seeking an Analyst to join the Business Forecast & Planning team within Customer Care Operations in a hybrid in-office role in Toronto. You will own forecasting, capacity, and scheduling models, partnering with BPOs to translate demand into staffing plans across sites and geographies.
You will translate complex signals into insights for leadership, maintain dashboards, and drive improvements with AI-enabled analyses. A background in planning, SQL, Python, and problem solving is essential.
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📌 Global Workforce Forecasting & Planning Analyst (Ontario)
🏢 Lyft
📍 Ontario