Elevate your career as a Senior Cloud Support Engineer at Capgemini. This role focuses on L2/L3 production support, multi-cloud expertise, and critical application management in a dynamic setting.

Capgemini is seeking a seasoned Senior Cloud Support Engineer to deliver expert-level support across Azure, AWS, and Google Cloud platforms. Your strong background in multi-cloud operations and incident management will significantly enhance business-critical applications. This key role requires deep knowledge of monitoring tools and a proactive approach to resolving complex technical issues.

Key Responsibilities:
• Monitor cloud applications and services using observability tools
• Provide expert L2/L3 production incident support
• Perform root cause analysis and coordinate solutions




• Manage Kubernetes-based applications and deployments
• Develop operational procedures and knowledge documentation

Requirements:
• 5+ years in Cloud Support or Site Reliability Operations
• Strong multi-cloud certifications (Azure, AWS, Google Cloud)
• Hands-on experience with monitoring tools like Dynatrace and Zabbix
• Proficient troubleshooting APIs and distributed systems
• Experience in 24x7 production environments with SLAs

Harness your cloud operations expertise to empower organizations through Capgemini's commitment to customer success.
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📌 Senior Cloud Support Engineer at Capgemini (Ontario)
🏢 Capgemini
📍 Ontario