Elevate your career at Circle of Care as a Full-Time Operations Manager in a hybrid role based in Toronto. Lead operational excellence and enhance service delivery across teams.

This role reports to the Director of Operations and specializes in leadership, change management, and quality improvement. You will oversee day-to-day operations, ensuring key performance indicators are met. Experience in a customer-focused operational workplace, along with a minimum of five years in leadership, will be essential for success in this position.

Key Responsibilities:
• Ensure contractual obligations and KPIs are met
• Support operational supervisors to enhance service efficiency
• Develop operating strategies for business objectives
• Foster a culture of teamwork and continuous improvement
• Mentor staff through effective communication and coaching

Requirements:
• Post-secondary degree or equivalent experience
• 5+ years in a leadership role
• Experience in a customer focused operational environment
• Understanding of change management processes
• Intermediate Microsoft Office skills

Drive operational success and improve service quality at Circle of Care in Toronto.
#J-18808-Ljbffr

📌 Operations Manager Hybrid Role Toronto (Ontario)
🏢 Circle-of-Care,-Sinai-Healt
📍 Ontario