Transform customer relationships as a Senior Digital Renewal Associate at Autodesk. Manage renewal cycles and enhance customer retention for regional accounts in a collaborative environment.

In this pivotal role, you will execute end-to-end renewal motions while ensuring accuracy and timely execution. Your focus on customer needs will help you identify churn risks and expansion opportunities. Collaborate closely with Account Executives and Customer Success Managers to drive successful renewals and upsell initiatives, utilizing CRM tools to streamline processes.

Key Responsibilities:
• Manage customer renewal cycles and streamline workflows
• Ensure accurate, timely execution of customer renewals
• Drive seat expansion opportunities during renewal processes




• Monitor auto renewals and mitigate churn risks
• Work with customer procurement teams for seamless transactions

Requirements:
• 1–3 years in inside sales or renewals roles
• Proven track record in managing renewal cycles
• Robust communication skills for customer interactions
• Experience with CRM or renewal tracking systems
• Bachelor’s degree or equivalent experience

Leverage your sales acumen to support Autodesk's growth while enhancing customer satisfaction.
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📌 Senior Digital Renewal Associate at Autodesk (Ontario)
🏢 Autodesk
📍 Ontario